So what are the "costs" to Get Started?
This is a question we get asked all of the time, so we wanted to dedicated a page just for this so that we are as clear and transparent as we can possibly be.
We charge an up front installation fee that is due within 3 business days of you (the customer) signing the installation acceptance form (after your install is complete). This will be invoiced to you directly via email and can also be located inside your online customer account (the customer portal button on the top right). This is not just your installation fee, but a 1 year warranty on the installation. That means if we have to come back out for any reason in a year, you don't pay again. Your installation fee covers the full install including cable run, the receiver and its provisioning, any additional equipment you specify, the setup of your chosen router and one network patch cable.
Please refer to warranty Page Here for more information on the warranty and what it covers.
Cost: $175 (tax-inclusive)
In this aspect, it is hard to say what the exact cost will be as the equipment needed varies based on where you are in relation to our towers. The further away, the bigger the device. So we wanted to give you (the customer) at least an idea of what to expect below. The total amount will be invoiced to you directly and separately via email or in your online customer portal. This invoice is not due for 30 days from the day you sign your installation acceptance form. Your equipment also comes with a 1 year warranty. This warranty protects you against factory defects, and acts of nature. We will come replace it for free.
NOTE: If we show up and it has bullet holes, that is not covered.
** - Prices shown below do not include sales tax.
Finishing Wall plate $4.99
In-wall junction box $4.99
3 foot Network Patch cable $3.50 (first one is free)
Cost of cable run ($0.68 per foot)
(if needed) 15’ Telescoping Mast $66
(if needed) 25' Telescoping Mast $150
(if needed) 40’ Telescoping Mast $210
(if needed) Free standing tower (for over 40 feet) $price varies call for quotes
Small J-pole for mounting device $14.12
Medium J-Pole for mounting device $33.75
Large under-eave J-pole for mounting device $70.00
(If you are within 6km) Customer Receiver $112
(If you are outside 6km) Customer Receiver $150
(Difficult to achieve signal or noisy area or beyond 17km) Customer Receiver $200
NOTE: Your installation covers one single drop, which is to say we run the primary CAT6 cable from the device to a place you select in your home (usually where you want your router to go). If you want us to run cables to other rooms it is an additional charge of $88 a drop (1 drop can contain 2 cables).
NOTE: Once you pay for the equipment it belongs to you, you own it. No rent fee's or the like. If you cancel your service you can sell the device back to us, or sell it online, we don't care, it belongs to you.
NOTE: The prices displayed above are estimates and are subject to change as the market changes.